Programs and Services Survey
The responses you provide will be considered for future improvements to this website.
1.  How did you arrive at the Programs and Services website today?
Directly (typed in address/have it bookmarked/it’s my homepage)  
From government agency or government office  
Through a search engine   
Link from another website  
Advertisement/article in a newspaper, magazine or TV   
Other (please specify below):    
2. How often do you visit the Programs & Services website?
Very often (weekly)   
Often (once a month)  
Occasionally (every few months)   
Seldom (once a year or less)   
This is my first visit   
3. How easy is it to find what you’re looking for on the Programs & Services website?
Very easy   
Fairly easy   
Not Easy   
No opinion  
4. Did you use the icons featured at the top of the page to find a program or service?
Yes  
No  
 If ‘Yes’, did you find the icons useful in helping you find what you were looking for? (Please specify below.)
5. Did you use the search bar in the middle of the page to find a program or service?
Yes  
No  
If ‘Yes’, did you find the search by was useful in helping you find what you were looking for? (Please specify below.)  
 If ‘Yes’, did you find the search by was useful in helping you find what you were looking for? (Please specify below.)
6. Please rate your overall experience with the following statements:
 Strongly AgreeAgreeDisagreeStrongly DisagreeNo opinion
The information is useful
The information is well-organized
It was easy to find what I was looking for
The information is easy to understand
The information is current
The information provided answered my questions
Overall, I’m satisfied with the Programs and Services website
 What will make it easier for you to find what you’re looking for on the Programs & Services website:
7. Why do you visit the Programs & Services website?
Personal Use  
Business Use  
8. Choose your age category?
Under 16  
16-25  
26-40  
41-55  
Over 55  
9. How would you rate your overall ability to use the Internet
Advanced  
Above Average  
Average  
Below Average  
No opinion   
10. Where do you live?
City in Alberta  
Town or rural community in Alberta  
Outside Alberta but in Canada  
Outside Canada